privacy policy

EXPOSED RENTALS — PRIVACY POLICY

Effective Date: July 01, 2026
Last Updated: July 01, 2026

At EXPOSED Rentals ("EXPOSED," "we," "us," or "our"), we take your privacy seriously. We're here to provide creators with the equipment they need, not make protecting their personal information complicated.

This Privacy Policy explains how we collect, use, store, and share information when you visit our website, reserve equipment, make payments, or interact with our services.

By using our website or rental services, you acknowledge the practices described in this policy.

1. Information We Collect

We may collect the following information when you browse our website, create an account, make a reservation, or rent equipment.

Personal Information

  • Full name
  • Email address
  • Phone number
  • Billing and delivery addresses
  • Business or company name, when applicable
  • Customer account information

Rental and Transaction Information

  • Equipment reserved or rented
  • Rental dates and return information
  • Order history and transaction records
  • Payment status and refund information
  • Security deposit information
  • Rental agreements and acknowledgments
  • Damage reports, late returns, and related charges

Identity Verification Information

To protect our equipment and prevent fraudulent rentals, we may require customers to provide a valid government-issued photo ID and additional verification information.

Depending on our verification process, this may include your name, date of birth, identification details, or an image of your identification document.

Identity verification information is used for legitimate rental security, fraud prevention, and customer verification purposes.

Website and Technical Information

When you visit our website, certain information may be collected automatically, including:

  • IP address
  • Browser and device information
  • Pages visited and website interactions
  • Cookies and similar technologies
  • Referral sources and general usage information

2. How We Use Your Information

We use collected information to:

  • Process and manage equipment reservations.
  • Verify customer identity and rental eligibility.
  • Process payments, refunds, and security deposits.
  • Coordinate equipment pickup, delivery, and returns.
  • Send booking confirmations, reminders, and important rental updates.
  • Provide customer support and respond to inquiries.
  • Enforce rental agreements and applicable policies.
  • Investigate suspected fraud, lost equipment, or damage.
  • Maintain business records and comply with legal obligations.
  • Improve our website, services, and customer experience.
  • Send promotional communications when permitted by applicable law.

We use personal information only for legitimate business purposes and other purposes disclosed to you when information is collected.

3. Payments and Security Deposits

EXPOSED Rentals uses third-party payment processing services to facilitate rental payments, refunds, and security deposits.

Payment providers may collect and process information necessary to complete transactions, including payment card details, billing information, and transaction data.

We do not intentionally collect or store complete payment card numbers in our own business records.

Security deposits may be collected or authorized according to our rental policies. Information about deposit transactions may be retained for accounting, dispute resolution, fraud prevention, and other legitimate business purposes.

Customers selecting a Pay Later option remain responsible for completing payment according to the terms presented during checkout.

4. Identity Verification and Rental Security

EXPOSED Rentals may require identity verification before releasing rental equipment.

Verification information may be used to:

  • Confirm the identity of the renter.
  • Prevent unauthorized or fraudulent transactions.
  • Establish responsibility for rented equipment.
  • Investigate missing, stolen, or damaged rental property.
  • Support the enforcement of rental agreements.

We may use third-party identity verification providers to process verification information.

We limit access to sensitive identification information to authorized personnel and service providers with a legitimate need for that information.

Identification records are retained only as long as reasonably necessary for the purposes described in this policy or as required by applicable law.

5. How We Share Information

We may share information with trusted third parties when reasonably necessary to operate our business, including:

Rental Management Providers: To manage inventory, reservations, customer accounts, and rental transactions.

Payment Processors: To process payments, refunds, security deposits, and payment disputes.

Identity Verification Providers: To verify customer identities and reduce fraud.

Delivery and Logistics Providers: To coordinate equipment delivery, pickup, and returns.

Technology and Communication Providers: To operate our website, provide customer support, and send transactional communications.

Legal Authorities and Professional Advisers: When required by law or reasonably necessary to protect our legal rights, customers, property, or business.

We do not sell customer contact lists to third parties.

6. Cookies and Website Analytics

Our website and service providers may use cookies and similar technologies to operate website features, remember preferences, understand visitor activity, and improve performance.

Depending on the services enabled, cookies may include:

  • Essential cookies required for website functionality.
  • Analytics cookies used to understand website traffic.
  • Marketing cookies used to measure advertising effectiveness.

Where required by applicable law, we will request consent before using nonessential cookies.

You may be able to manage cookie preferences through our website's cookie settings or your browser.

7. Marketing Communications

We may send customers updates about EXPOSED Rentals, including new equipment, promotions, special offers, and business announcements, where permitted by law.

You may unsubscribe from promotional emails using the unsubscribe instructions provided in those messages or by contacting us directly.

Unsubscribing from marketing messages does not prevent us from sending necessary communications regarding existing reservations, payments, rental agreements, or customer service matters.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information against unauthorized access, disclosure, alteration, or destruction.

These measures may include access controls, secure third-party platforms, and restrictions on who can access sensitive customer information.

However, no internet transmission or electronic storage system can be guaranteed completely secure.

If a security incident occurs, we will assess the incident and provide notifications when required by applicable law.

9. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.

Retention periods may depend on:

  • The duration of the customer relationship.
  • Rental and transaction history.
  • Accounting and tax obligations.
  • Fraud prevention and equipment security.
  • Legal disputes or potential claims.
  • Applicable recordkeeping requirements.

When information is no longer reasonably necessary, we will delete, anonymize, or securely dispose of it, subject to applicable legal and operational requirements.

10. Your Privacy Choices and Rights

Depending on your location and applicable law, you may have rights concerning your personal information.

These may include requesting to:

  • Access personal information we maintain about you.
  • Correct inaccurate or outdated information.
  • Delete eligible personal information.
  • Opt out of promotional communications.
  • Withdraw consent where processing depends on consent.

Certain information may need to be retained for legal compliance, financial records, fraud prevention, or unresolved rental obligations.

To submit a privacy request, contact us using the information listed below. We may need to verify your identity before fulfilling a request.

11. Third-Party Websites and Services

Our website may contain links to third-party websites, payment platforms, or external services.

These third parties maintain their own privacy practices and policies. EXPOSED Rentals is not responsible for the privacy practices of independent websites or services.

We encourage customers to review relevant third-party privacy policies before providing personal information.

12. Children's Privacy

EXPOSED Rentals provides rental services to individuals who are at least 18 years old.

Our rental services are not intended for children under 13, and we do not knowingly collect personal information directly from children under 13.

If we discover that we have collected such information without appropriate authorization, we will take reasonable steps to delete it.

13. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our business operations, technology, service providers, or legal requirements.

When updates are made, the revised policy will be published on our website with an updated effective date.

If required by applicable law, we will provide additional notice or obtain consent for material changes.

14. Contact Information

For questions about this Privacy Policy, personal information, or privacy-related requests, please contact:

EXPOSED Rentals
Atlanta, Georgia, United States
Website: https://rentals.getexposed.co
Email: [email protected]
Business Legal Name:RX Studio, LLC

Related Policies

This Privacy Policy should be read alongside our Rental Agreement, Damage & Replacement Policy, and Cancellation & Refund Policy. Those documents govern the terms of equipment rentals, customer responsibilities, payments, and related charges.

How and why we use cookies

EXPOSED RENTALS — COOKIE POLICY

Effective Date: July 01, 2026
Last Updated: July 01, 2026

At EXPOSED Rentals, we use cookies and similar technologies to keep our website running smoothly, improve your browsing experience, and understand how visitors interact with our services.

This Cookie Policy explains what cookies are, how we use them, and how you can manage your preferences.

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites remember information about your visit, such as your preferences, shopping cart, and browsing activity.

Some cookies are necessary for the website to function, while others help us improve performance or understand how visitors use our services.

2. Types of Cookies We May Use

Essential Cookies

These cookies support core website functions, including:

  • Navigating our website
  • Managing rental carts and reservations
  • Maintaining secure checkout sessions
  • Remembering necessary website settings
  • Supporting website security

Essential cookies are required for certain website features to operate properly.

Analytics and Performance Cookies

These cookies help us understand how visitors interact with our website, including:

  • Pages visited
  • Website traffic and usage patterns
  • Navigation and browsing behavior
  • Website performance and errors

This information helps us improve the rental experience and identify areas that need attention.

Functional Cookies

Functional cookies may remember preferences such as language, display settings, or other website choices to provide a more convenient browsing experience.

Marketing and Advertising Cookies

If enabled, these cookies may help us measure advertising performance, understand campaign effectiveness, and deliver more relevant promotional content.

We only use these technologies when enabled and permitted by applicable law.

3. Third-Party Cookies

Our website is powered by Booqable and may integrate with third-party services for payment processing, analytics, customer communications, and other business functions.

These providers may use cookies or similar technologies in accordance with their own privacy policies.

We encourage visitors to review the privacy policies of relevant third-party services for additional information.

4. Managing Your Cookie Preferences

You can manage or restrict cookies through your browser settings.

Where available, you may also adjust your preferences using the cookie settings provided on our website.

Please note that disabling essential cookies may affect certain website functions, including shopping carts, account access, and checkout.

Where consent is required by applicable law, nonessential cookies will not be activated until the necessary consent is obtained.

5. How Long Cookies Are Stored

Cookies may be stored for different periods depending on their purpose.

Session Cookies: Temporary cookies that generally expire when you close your browser or end your browsing session.

Persistent Cookies: Cookies that remain on your device for a defined period or until you delete them.

Specific retention periods are determined by the cookies and services in use.

6. Updates to This Cookie Policy

We may update this Cookie Policy as our website, technology, or third-party services change.

Any updates will be posted on this page with a revised effective date.

7. Contact Us

If you have questions about our use of cookies or your privacy, please contact:

EXPOSED Rentals
Atlanta, Georgia, United States
Website: https://rentals.getexposed.co
Email [email protected]

For additional information about how we collect and handle personal information, please review our Privacy Policy.